Refund

  • After the payment, if you place the wrong order, please call us immediately.
  • After the goods are shipped, the goods can not be refund.

Exchange

In principle, the shipment has been sold and no refund will be accepted for any reason.

In the following reasonable conditions, we can accept exchange goods :

The exchange should be under the following conditions :

  • Good are broken during transaportation - 
    • Colleagues will pack more and thicker materials for fragile goods but cannot guarantee other transportation conditions.
  • Non-human damage, not operating after installation - 
    • For goods, we suggest the customer should test the operation after its installed. Should you have any questions, please call us within 7 days after receiving the goods to arrange the replacement.

Cautions

  • The online price and the market price shown at the shop may be different, there is no objection. The price should be based on the price on the order.
  • The store staff will check the integrity of the goods and decide whether to accept the exchange.
  • In order to reduce disputes, B&H Magic Water Purify Ltd. will retain all return and exchange rights.
  • B&H Magic Water Purify Ltd. is not responsible for damage after delivery.
  • All claims for shortages must be reported to customer service on the day of delivery.
  • B&H Magic Water Purify Ltd. reserves the right of final decision in case of any dispute.